ORGANIZATION DESIGN
Organization design largely determines how an organization does it`s business. The process focuses on improving both process and people side of the business, may involve strategic decisions, but is properly viewed as a path to effective strategy execution. It involves determining the size and scope of the organization, necessary functions, how communication happens, and how decisions are made. The hallmark of the design process is a comprehensive and holistic approach to organizational improvement that touches all aspects of organizational life, so you can achieve:
- Excellent customer service
- Increased profitability
- Reduced operating costs
- Improved efficiency and cycle time
- A culture of committed and engaged employees
- A clear strategy for managing and growing your business
- A consistent execution of the strategy
By design we’re talking about the integration of people with core business processes, technology and systems. A well-designed organization ensures that the form of the organization matches its purpose or strategy, meets the challenges posed by business realities and significantly increases the likelihood that the collective efforts of people will be successful. As companies grow and the challenges in the external environment become more complex, businesses processes, structures and systems that once worked become barriers to efficiency, customer service, employee morale and financial profitability. Thus, organizations should periodically renew themselves to stay fit and win the competition.
At the highest level of business, an efficient operating model is the cornerstone of successful strategy execution. It translates strategic intent into a blueprint for how the organization will deliver value. It includes design principles for how the organization will operate, how decisions will be made and what behaviors will drive performance. An effective operating model enables organizations to deliver growth and scalability, improve the customer experience, drive operational efficiency and develop a sustainable business.
We work with leaders to first clarify their strategy, then cascade the results into an operating model, organizational structure and processes.